The Paraplanners

Privacy policy


a. It is our policy:

i. not to use information about you without your permission, other than for purposes relating to those stated in Section 1 of our Terms and Conditions. We may use e-mail addresses you provide to us to respond to any communication you make to us.
ii. to provide the means for you to manage and control the information that you have provided to us.
iii. to provide mechanisms for you to communicate your privacy concerns to us.
iv. to respond to concerns presented to us thoroughly and thoughtfully.

b. We may process personal information (including contact details) which you provide to us or that we learn or receive from you in connection with your use of the services. We may process this personal information in order to administer the services and your business relationship with us, including (by way of example only), for the purpose of contacting you (whether by mail, telephone or email).

c. We will treat and use all personal information in compliance with the provisions of all relevant data protection laws, including, if applicable, your right to access the personal data and to request at any time any amendment or corrections thereto.

d. We may collect IP addresses for purposes of system administration, to collect information and to audit the use of our site. An "IP address" is a set of numbers that is automatically assigned to your computer whenever you log into your Internet service provider or use your company's network.

e. Information held by The Paraplanners about you is available for inspection by you in accordance with the terms of the Data Protection Act 1998.


When we provide ser­vices, we want to make them easy, use­ful and reli­able. Where ser­vices are delivered on the inter­net, this some­times involves pla­cing small amounts of inform­a­tion on your device, for example, com­puter or mobile phone. These include small files known as cook­ies. They can­not be used to identify you personally.

These pieces of inform­a­tion are used to improve ser­vices for you through, for example:

  1. Enabling a ser­vice to recog­nise your device so you don’t have to give the same inform­a­tion sev­eral times dur­ing one task;
  2. Recog­nising that you may already have given a user­name and pass­word so you don’t need to do it for every web page requested;
  3. Meas­ur­ing how many people are using ser­vices, so they can be made easier to use and there’s enough capa­city to ensure they are fast.

You can man­age these small files your­self and learn more about them through Inter­net browser cook­ies — what they are and how to man­age them

Our site uses two types of cookies: ‘Session’ and ‘Persistent’.

Ses­sion cook­ies: A ses­sion cookie lasts only for the dur­a­tion of your visit to the web­site. It will expire when you close your browser, or if you haven’t vis­ited the site for cer­tain period of time (called ses­sion idle timeout, in which case, the site will expire/invalidate the user session).

Per­sist­ent cook­ies: A per­sist­ent cookie will out­last user ses­sions. If a per­sist­ent cookie has its Max-Age set to 1 year, then, within the year, the ini­tial value set in that cookie would be sent back to site every time the user vis­its the site. This could be used to record a vital piece of inform­a­tion such as how you ini­tially came to the web­site. For this reason, per­sist­ent cook­ies are also called track­ing cookies.

Cook­ies for meas­ur­ing vis­itor num­bers
Google Ana­lyt­ics is soft­ware that we use to track num­bers of web­site vis­it­ors. It uses the fol­low­ing cookies.


Typical content



ran­domly gen­er­ated num­ber

2 years


ran­domly gen­er­ated num­ber

30 minutes


ran­domly gen­er­ated num­ber

when you close the browser


ran­domly gen­er­ated num­ber + info on how the site was reached (e.g. dir­ectly or via a link, organic search or paid search)

6 months

For fur­ther details on the cook­ies set by Google Ana­lyt­ics, please refer to the Google Code web­site.